Terms of Service

Last Updated: 09-06-2026

Welcome to Zenvi Skin. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We sell skincare products, including face wash, creams, and sunscreen products.

We strive to display product descriptions, images, and pricing as accurately as possible. However, we do not guarantee that all information on the website is error-free, complete, or current.

3. Pricing and Payments

All prices displayed on the website are subject to change without notice.

Payment must be completed before an order is processed and shipped.

We reserve the right to cancel any order if payment cannot be verified or if pricing errors occur.

4. Orders and Acceptance

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse or cancel orders due to:

• Product unavailability

• Pricing or product information errors

• Suspected fraud or unauthorized transactions

• Violation of these Terms of Service

5. Shipping

Orders are shipped according to our Shipping Policy.

Delivery times are estimates and may vary due to courier delays, weather conditions, or other circumstances beyond our control.

6. Returns and Refunds

For hygiene and safety reasons, all skincare products sold by [Store Name] are non-returnable.

Refunds may only be considered in cases where:

• The wrong product was delivered

• The product arrives damaged

• The order is lost during shipping

Please refer to our Return & Refund Policy for complete details.

7. Product Use Disclaimer

Our products are intended for personal use only.

Individual results may vary depending on skin type and other factors. We do not guarantee specific results from the use of our products.

Customers should review ingredient information before use and discontinue use if irritation occurs.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, product descriptions, and designs, is the property of [Store Name] and may not be copied, reproduced, or distributed without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, [Store Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes become effective immediately upon posting on the website.

12. Contact Information

For any questions regarding these Terms of Service, please contact us:

Phone: +92 300 9532205

Email: zenviskin@gmail.com