Shipping policy
Shipping Policy
Last Updated: 09-06-2026
Thank you for shopping with Zenvi Skin.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
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Major Cities: 2–5 business days
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Other Areas: 3–7 business days
Delivery times may vary depending on courier services and unforeseen circumstances.
Shipping Charges
Shipping charges will be displayed during checkout before payment is completed.
Order Tracking
Once your order is shipped, tracking information will be provided where available.
Delivery Issues
Please ensure that your shipping information is accurate. We are not responsible for delays or delivery issues caused by incorrect customer information.
Damaged Shipments
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging.
Contact Us
Phone: +92 300 9532205
Email: zenviskin@gmail.com